For Foreign Residents in Yokohama

In Case of Consumer Troubles!

You could not receive the deposit since you were asked to pay for repair when leaving an apartment.
You clicked a mobile phone’s URL which connected to an adult site, and were charged a large sum of money.

Yokohama City Consumer's Center

Yumeooka Office Tower 4F, 1-6-1 Kamiookanishi, Konan-ku, Yokohama, 233-0002

  • Available
    Every day (except public holidays and Dec. 29 - Jan. 3)
  • Hours
    Weekdays: 9am-6pm (noon-1pm: phone counseling only)
    Weekends: 9am-4:45pm (phone counseling only)

Website: https://www.yokohama-consumer.or.jp
Issued by: Yokohama Consumer’s Association
Translated by: Yokohama Association for International Communications and Exchanges (YOKE):http://yoke.or.jp/english/index.html New window