Case Details

After canceling to move, I was charged a return shipping fee for cardboard!

After registering on the moving quote website, I immediately received a call from the moving contractor and signed a contract with an oral promise. The cardboard arrived immediately, but the situation changed, so when I asked for cancellation, I was told to return the cardboard in advance. Do I have to pay for the return shipping?


There are many cases where contracts are made on the estimate website, because there are many cases in which contracts are made verbally without receiving explanations such as cancellation rules and detailed charges. As a general rule, contracts are also made for oral promises. If you receive a phone call, do not sign up immediately, but check the terms and conditions before making a contract.