I want to return my underwear I bought through mail order, but it was refused. Can't I return it?
In the case of mail-order sales, there is no cooling-off that can be canceled unconditionally. If the business operator has a special agreement that specifies whether or not it can be returned or exchanged, a deadline, etc., you will be following the specification. Since unilateral returns cannot be made due to the convenience of consumers, please check the return policy carefully before ordering.