For Examples of troubles list

• I was charged a lot although I didn’t use my smartphone during an overseas trip.
  Information and communication services
• A spam mail with a different sender is sent every time.
  Information and communication services
• I am worried that my personal information will be misused.
  Information and communication services
• I received a suspicious e-mail from a delivery company. What should I do?
  Information and communication services
• A postcard listing the following message, "Notice of final notice on consumption charges" arrived
  Information and communication services Fictitious claim
• Flea market app listing trouble
  Information and communication services
• A virus infection warning screen has appeared on my computer screen. Although I ordered software to counter it, I want to cancel it.
  Information and communication services Unfair claim
• I was charged 100,000 yen for the restoration fee when I moved out of a rental apartment. Is it a reasonable amount?
  Housing
• I want to cancel the earthquake-resistant construction contract.
  Housing Door‐to‐door sales
• I cannot agree with the expensive unlocking service that is different from the advertisement.
  Housing Mail order
• Although the furniture was damaged by the move, the business denied it. What should I do?
  Housing
• I was charged a high price when I tried to leave the coin parking!
  Housing
• After canceling to move, I was charged a return shipping fee for cardboard!
  Housing
• I want to return my underwear I bought through mail order, but it was refused. Can't I return it?
  Clothing / precious metals Mail order
• I want to return a product bought on TV (not returnable).
  Clothing / precious metals Mail order
• I haven't received my shoes purchased online!
  Clothing / precious metals Mail order
• I want to return a product purchased on TV shopping because it is different from the image.
  Clothing / precious metals Mail order
• I was asked to come to see jewelry. I went and signed a contract. I want to cancel it.
  Clothing / precious metals Questionnaire business, catch sales, telemarketing sales
• Brand sneakers purchased at a flea market were fake!
  Clothing / precious metals Word of mouth website, mail order
• I intended to try it, but it had become a continuous purchase.
  Food (including healthy food) Mail order
• I want to cancel a side business recommended by a colleague.
  Food (including healthy food) Multi‐level marketing plan
• I bought a diet supplement for 100 yen, which turned out to be a subscription!
  Food (including healthy food) Mail order
• A fire broke out from an electric heater. Can I receive consolation money?
  Household goods / electric appliances
• I want to return a home appliance I used once.
  Household goods / electric appliances
• I signed a new water purifier contract with a company that came to check the water purifier, but I want to cancel it.
  Household goods / electric appliances Inspection business, door‐to‐door sales
• I received a direct mail stating that I had won an overseas lottery and paid a fee, but I couldn't receive a transfer.
  Finance / insurance
• I received a phone call saying that a credit card of a major department store was being used illegally. Is this true?
  Finance / insurance
• I live in a condominium with a community antenna for satellite broadcasting. Do I have to sign a contract although I do not have a device?
  Education / entertainment
• I applied for withdrawal before the appointment date of the sports club, but was charged a fee. Is this reasonable?
  Education / entertainment
• I registered as a member of an online casino, but want to cancel it.
  Education / entertainment Side business business, multi‐level marketing plan
• My child used the parent's credit card without permission and received a large charge. What should I do?
  Education / entertainment Mail order
• Is there a good way to stop the solicitation of persistent newspaper subscriptions?
  Education / entertainment Telemarketing sales, door‐to‐door sales
• I found a post on SNS that would give me a concert ticket I had wanted.
  Education / entertainment Word of mouth website, mail order
• I would like to have a cooling-off for a cram school contract.
  Study / qualification
• When I experienced a trial of a hair removal esthetic, the staff had me sign a contract for an expensive course. I want to cancel it.
  Beauty / hygiene / health
• I had a lift-up surgery at a beauty clinic, but I regret it. I want them to restore it.
  Beauty / hygiene / health
• After undergoing treatment at the esthetic salon, I bought expensive cosmetics. I want to cancel it.
  Beauty / hygiene / health
• Although I applied for a sample, it had turned out to be a subscription. I want to return it.
  Beauty / hygiene / health Mail order
• A minor daughter made a contract for an expensive esthetic treatment salon 2 weeks ago. Can I cancel it?
  Beauty / hygiene / health Catch sales
• I signed a contract for expensive photography and esthetics when I was solicited to be a reader model, but I’m suspicious.
  Beauty / hygiene / health Catch sales
• Is it possible to have a cooling-off of a secondhand vehicle trade?
  Transportation / traffic Mail order, door-to-door purchase (push purchase)